Feedback Forum

By Jennifer McKenna
on March 30, 2017

Feedback Forum - Sonia Chorlton, Emma Heaton Moor, Naomi Heaton Moor

Store

Like the clean modern look, Clothes stand out. Would like a jewellery section because they get missed and you only look at it at the end of your shop, Show them better and show prices easily.

 

Staff

Like the fact that you don’t feel hounded, always asked if they are ok browsing which makes them feel comfortable. Happy to browse and come back when have time. Very friendly good service always feel happy to ask if need me. Trust our staff, they will say if something isn’t right.

 

Product

Different but wearable, have a good formula, do find it comes in waves, sometimes there isn’t anything right for them but other times want everything. Up and down. Feel the product is classic and has longevity. Some feel they would only buy for an occasion, and wouldn’t buy every day pieces due to price. Good lengths on dresses now, they are below the knee and work for different ages. Would like to see bootcut jeans and different styles maybe monkee jeans.

 

What  we could improve

Steam clothes, looks bad when things are creased. Put prices on FB and Instagram, takes too long to find the price out if it isn’t on there. Website is sometimes incorrect, when things are out of stock its annoying to go into it and it be wrong. Images take too long load. They need to be faster and it needs to move quickly, overall quite like the look of the website its simple.

 

What  would you add

Preview nights, new brands, invite a select number of people, maybe just 20 for different brands and preview what’s coming in. A good loyalty programme that’s linked to purchases and offers. Gift bags at events. Have a what’s coming in section, for example people would wait if they knew we were getting in a mac and they wanted one. Something where customers can see product due in.

 

Marketing

Remarket web links and prices on social media, always boost as you have been otherwise don’t see you. Images need to be smaller on web. Market everyday wear, the lower price point, highlight when something is from premium range and lower price point. Check emails bouncing as incorrect email address. Go to companies or invite them here for style parties, discount offering. Unlock wi-fi in the shop so people can browse when they are in the shop. Don’t’ care who is on the pictures, as long as you can see the clothes on it doesn’t matter at all who it is all were totally indifferent to who is modelling, it is quite nice that it’s the owner but don’t really look at her just look at the clothes.

Moo on the Moooooooooooove!

By Abigail Burton
on November 09, 2016

Host your own style party with Moo Boutique, invite some friends and we'll provide you with an evening of fun and fashion in the comfort of your own home.
Our style experts Jo and Sophia will run through this seasons trends and show you how to work it with our in season collections. If you're interested in hosting your own party either drop us an email or give us a call and ask for Jo or Sophia. 
enquiries@moo-boutique.co.uk or 0161 432 8808
Speak to you soon.

 

Colour trends for Spring Summer 2016

By Jennifer McKenna
on May 03, 2016

Stunning new faux fur bracelets

By Jennifer McKenna
on November 26, 2015

Totally loving these fab new bracelets, time to give conventional jewellery a rest and try something a  bit more fluffy. 

Thes fab leather look and faux fur bracelets are jus to thing to add some glamour to you outfit,

 

Available in several colours and styles we have them in store and they are perfect for a stocking filler for people you love.

 

Prices £19.99 - give us a ring at the shop if you want one 0161 432 8808 

 

 

WIN A HOLIDAY and a pair of gorgeous EMU boots.

By Jennifer McKenna
on October 15, 2015

One lucky social media peep has the chance to win a holiday for two to Australia courtesy of EMU. 

Keeps your eyes peeled on all our social media channels to be in with a chance. 

Trip to Oz.

All you need to do is post a pic of your favourite #EverNaturalEscape and go to EMU Australia's website to register.

It could range from from an exotic location to a fave secret place to have a coffee just post your pic

Comp runs from 15th October to 15th November

Good Luck xx

To win a pair of boots look out for the above image landing on Moo social media soon... 

Good Luck x

Delivery and Returns Info... New Next Day Guaranteed Service

By Jennifer McKenna
on October 12, 2015

Delivery and Returns

DELIVERY OPTIONS

There are 3 ways to get your Moo loveliness to you when you buy online.

 

1 - Next day £5.00

If you order before 2.00pm your order will be shipped to you by special courier guaranteed next day and they will even drop you a text to let you know what time you need to be in to receive it.

2 - Two to three days £3.00

We will ship your goods to you using special courier still but these will just arrive within the normal time frame.

3 - Pick up at store Free

If you live near the store you can buy online and pick up at your convenience.

 

RETURNS AND REFUNDS

Buying Online 

If the item you have ordered isn't right you have 14 days to return the item to us at the below address, as soon as we receive your items back at store they will be inspected and a full refund will be given where the item hasn't been worn.

Moo Boutique 

127 Heaton Moor Road

Heaton  Moor

Stockport

SK4 4HY

 

Faulty Items

If the item you have ordered is faulty please send back to the above address, once the item is received back instore we will inspect it and a replacement or a full refund will be given.

 

Buying In Store

Change of Heart

If you get home and have a change of heart you are  more than welcome to bring the item back within 7 days and we will offer you an exchange or a credit note.

Faulty Item

If you find a fault with the item you have bought please get the item back to store within 28 days where we will inspect the item and offer a full refund or a replacement.

 

If you have any queries please call the shop on 0161 432 8808 and a member of staff will help you.

Out and about in "The Big Smoke"

By Jennifer McKenna
on October 07, 2015

So this weekend was all about London, attending one of the poshest Hen-Do's I have ever had the pleasure of, included afternoon tea in a swanky Kensington Hotel, brunch in a restaurant owned by Michelin Star Chef Tom Aikins a stop off at London Fashion weekend and all topped off with a private dining session at one of the best venues in London.

Also a few cheesy hen-do antics had to happen (its the law) but all in all a very classy, fun filled girly weekend. The only man she came home with was a tiny drinking buddy you pop on the edge of your glass which caused a stir with all the punters, I now carry a drinking buddy with me wherever I go, he's called Chad.


Afternoon Tea - Ampersand Hotel
Brunch - Toms Kitchen 
Private Dining (come club) - Paradise by Way of Kensal Green

 

  

Limited Statement Tee's only available in store

By Jennifer McKenna
on September 30, 2015

Found a few fabulous Tee's only available in small sizes.. Too good to miss though.

 

If you want them ring 0161 432 8808

 

Tee's £34.99 and Vest tops £29.99

 

New stock has landed.

By Jennifer McKenna
on July 09, 2015

We get new stock in every week, and this week we have some beautiful pieces for you.

 

Jumpsuits that can be worn in the day or evening, perfect jersey pieces and drape vest tops, we have got something for everyone.

 

Basic tops that can be dressed up if you need to, or a crochet tunic to be worn from day to night take a look in our store to see what you can find. Here is a taster.

 

 

 

 

 

 

 

 

 

The most incredible occasion dresses all for you.

By Jennifer McKenna
on June 25, 2015

We have stocked Independent Designer Lisa Jayne Dann since we opened 7 years ago and her designs are still as beautiful as the day I saw them. Perfect for a special occasion, her collections are timeless but oh so stylish. If you are at the races, have a need for a fabulous wedding outfit, these designer pieces have stepped straight off the catwalk. So if you need a dress for a christening a prom or any other fab event Lisa is your girl.

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From the Blog

Feedback Forum

March 30, 2017

Feedback Forum - Sonia Chorlton, Emma Heaton Moor, Naomi Heaton Moor Store Like the clean modern look, Clothes stand out....

Read more →

Moo on the Moooooooooooove!

November 09, 2016

Host your own style party with Moo Boutique, invite some friends and we'll provide you with an evening of fun...

Read more →